Privacy Policy

IncZone (“IncZone”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our website, platform, business formation services, compliance services, document tools, and related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect different categories of personal and business information depending on how you interact with IncZone.

1.1 Account Information

When you create an account, submit an order, or use our Services, we may collect:

• First and last name
• Email address
• Password credentials
• Phone number
• Business name
• Mailing address
• Billing address
• Company ownership details
• Business formation details
• Tax-related information

1.2 Business and Filing Information

To provide formation, compliance, EIN, ITIN, registered agent, tax exemption, and related services, we may collect:

• Business entity information
• Member, manager, officer, or director information
• Government filing details
• Business addresses
• Ownership percentages
• Business documents and uploaded files

1.3 Payment Information

Payments are processed through secure third-party payment providers. IncZone does not store full payment card details on our servers.

1.4 Usage Data

We may automatically collect information about how you interact with the Services, including:

• Pages visited
• Features used
• Browser type
• Operating system
• Device type
• IP address
• Referral URLs
• Session activity

1.5 Communications

If you contact us, we may collect your name, email address, phone number, and the contents of your communication.

2. How We Use Your Information

We use personal information for legitimate business purposes, including:

• Providing and operating our Services
• Processing business filings and document requests
• Managing user accounts
• Processing payments and transactions
• Communicating with users regarding orders and services
• Providing customer support
• Improving platform performance and user experience
• Preventing fraud, abuse, and unauthorized activity
• Complying with legal obligations

3. How We Share Information

We do not sell your personal information.

We may share information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party providers that help us operate the Services, including:

• Payment processors
• Cloud hosting providers
• Email delivery providers
• Government filing systems
• Analytics providers
• Registered agent partners

3.2 Legal Compliance

We may disclose information when required by law, subpoena, court order, government request, or to protect the rights, safety, and security of IncZone, our users, or others.

3.3 Business Transfers

In the event of a merger, acquisition, restructuring, financing, or sale of assets, user information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze usage, remember preferences, and enhance user experience.

Types of cookies may include:

• Session cookies
• Persistent cookies
• Authentication cookies
• Analytics cookies
• Security cookies

You may control or disable cookies through your browser settings. Some features of the Services may not function properly if cookies are disabled.

5. Data Security

We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

Security measures may include:

• Encrypted data transmission
• Secure server infrastructure
• Restricted system access
• Authentication protections
• Regular monitoring and reviews

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as necessary to:

• Provide Services
• Maintain accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business and tax records

When information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably practicable.

7. Your Rights and Choices

Depending on your jurisdiction and applicable law, you may have rights regarding your personal information, including:

• Accessing your information
• Correcting inaccurate information
• Requesting deletion of information
• Objecting to certain processing
• Requesting data portability
• Opting out of marketing communications

You may update certain information through your account settings or by contacting us directly.

8. Marketing Communications

We may send service-related emails, account notifications, reminders, updates, and promotional communications.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in marketing emails.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Third-Party Services and Links

The Services may contain links to third-party websites, services, or applications. IncZone is not responsible for the privacy practices or content of third-party services.

11. International Users

By using the Services, you understand that your information may be processed and stored in jurisdictions where data protection laws may differ from those in your location.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If material changes are made, we may provide notice through the Services, website, or email.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]